Terms of Service

This Terms of Service (TOS) agreement is an agreement between Host4ASP.NET ("Host4ASP.NET", "us", "we", "our" or "company) and you ("Customer", "Client", "Member", "Subscriber", "you", "your" or "they"). This agreement defines the terms of service all Host4ASP.NET clients agree to when they sign up any services and products from Host4ASP.NET. The company reserves the right to change, revise, and amend any portion of this agreement at any time and in any circumstance, with or without notifying customers.

Subscriber signing up to any products and services of Host4ASP.NET has to agree to this Terms of Service agreement as well as the Host4ASP.NET Privacy Policy. All provisions of this agreement are subject to the Term of Service (TOS) of Host4ASP.NET. From time to time, the TOS may be changed at the discretion of the company. Customers have to understand that the change of TOS can't be the reasons for early contract termination or non-payment.

Examples of Unacceptable Material on all Host4ASP.NET Hosting Service

  • Pornographic material
  • IP scanners
  • Pirated Software/Warez
  • Bruteforce Programs/Scripts/Applications
  • Hateful/Racist/Harassment oriented sites
  • Hacker focused sites/programs/archives
  • Site promoting illegal activities
  • Sale of any controlled substance without prior proof of appropriate permits
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Fraudulent sites including, but not limited to the sites listed at aa419.org and escrow-fraud.com

Host4ASP.Net reserves the right to terminate your account at any time without giving any of your money back. Grounds for the terminations include but not limited to:

  • Abuse of the machines – either intentional or due to the improper coding.
  • Attempts to evade any of our security policies, systems or procedures.
  • Sites include the unacceptable material on all Host4ASP.NET hosting service.
  • Use of ad-servers, contain podcasting or video sites, use of torrent applications, proxies, excessive resource usage or "core dumping".
  • Committing or promoting any illegal activities like fraud, mail bombing and denial of service attacks, storing and/or housing and/or linking to illegal content, including but not limited to warez, cracking, hacking and key generators.
  • The service to traffic in gambling, obscene materials and/or illegal drugs.
  • The service to misappropriate and/or infringe the copyrights, trademarks, patents or any other intellectual property right of any third party.
  • In addition, Host4ASP.NET reserves the right to cancel your account once we find that your site has pornographic material and/or nudity of any kind, including but not limited to adult pornography, child pornography, Anime, "adult content" and/or written words of a sexual nature.

Host4ASP.NET is dedicated to offering web hosting service for website hosting but not for data storing. Therefore, the behavior of using an account as an online storage space to store electronic files is prohibited. Once Host4ASP.NET finds a customer using an hosting account to archive electronic files, the company will terminate the account instantly without any notice.

Term

Host4ASP.NET offers three billing subscriptions, including one-year, 2-year and 3-year. Customers have the right to choose which billing cycle they want, but no matter which one they choose, they have to agree to the term contract to each billing term. The initial term of this Agreement is set forth in the Order Form ("Initial Term"). The Initial Term shall start with the commencement of the services to customers. Once the initial term is over, this Agreement shall automatically renew.

In addition, after the Initial Term, unless termination or cancellation has been made by the company or you, you shall acknowledge, agree and authorize us to automatically bill and/or charge on your credit cards or PayPal account for yearly term based on the current rate in force at the time of renewal. The initial term and all successive renewal periods shall be collectively referred to as the "Term".

Hosting Resources Usage

All use of hosting resources provided by Host4ASP.NET is under control of this Terms of Service.

CPU

Each customer is allocated a certain amount of CPU usage. Customers should make a promise that they will not overuse the pre-allocated CPU usage on any of Host4ASP.NET servers. Host4ASP.NET will take measures to prevent any violation of this policy. We will make discretion without notice.

Bandwidth & Disk Space

Customers can view the usage of bandwidth and disk space trough control panel. Once purchasing the service, a certain amount of bandwidth and disk space are allocated to you. Customers shall not exceed the allocated bandwidth and disk space. Host4ASP.NET has the right to control the excessive usage.

USAGE POLICIES AND DEFINITIONS

"UNLIMITED" USAGE POLICIES AND DEFINITIONS

"UNLIMITED" usage policies and definitions are suitable for all of Host4ASP.NET web hosting packages.

"UNLIMITED" MEANS:

Host4ASP.NET does not set a cap on the amount of resources each customer can use. Host4ASP.NET makes a special effort to provide subscribers with sufficient storage and monthly data transfer needed to power the hosted websites successfully, as long as the subscribers obey these Terms. Without setting any limits on the storage and monthly bandwidth, we also price our service at low prices. In this way, subscribers won't experience spending more money as their sites gain great popularity and need more storage.

"UNLIMITED" DOES NOT MEAN:

Host4ASP.NET offers unlimited server resources to ensure subscribers are able to experience an unexceptional hosting experience but not to allow a single or some subscribers to adversely impact other subscribers' hosting experience. To protect subscribers and systems from abuse, Host4ASP.NET employs many complex mechanisms.

Host4ASP.NET offers shared web hosting service. In this way, multiple subscribers' sites are hosted in the same server and sharing the resources. Besides, the company offers hosting service to meet the needs of small business, home businesses and personal businesses of subscribers all over the world, but not to support the sustained needs of large enterprises, international based businesses or the non-typical applications that are better suited to a dedicated server.

Host4ASP.NET tries the best to provide additional resources for customers who are running their sites with obeying all the Terms. For example, Host4ASP.NET will move customers' sites to a newer and bigger shared server if it is necessary. At the same time, Host4ASP.NET will place automated safeguards to protect against the sites that are growing too quickly and impacting the system to ensure all subscribers are able to enjoy a quality and consistent hosting experience.

UNLIMITED BANDWIDTH & DISK SPACE, EXCESSIVE EMAIL ACCOUNTS & Files:

Host4ASP.NET features each of the hosting packages with unlimited monthly bandwidth, so that subscribers are able to run their websites smoothly and stably. In addition, both Advance Plan and Business Plan users can use unlimited disk space for their sites. Besides, for the customers who have purchased the Advance Plan or Business Plan and comply with these Terms, the company doesn't charge for any additional fees based on an increased amount of disk space used, neither.

In addition, Host4ASP.NET integrates the Business plan with unlimited email accounts. That means people subscribing to this plan are able to create unlimited email accounts. However, note that the purpose of offering web hosting service is to host website but not to store data. The behavior of using the unlimited space to store, back up, and archive electronic files, log files, documents and others is prohibited, which will result in the termination of subscribers' accounts, without informing the subscribers.

What's more, accounts with a great number of files can affect the server performance adversely. Similarly, accounts with too many MySQL/MSSQL tables or large databases will affect the server performance negatively. Host4ASP.NET will request subscribers to reduce the number of files or inodes, database tables or total database usage to ensure a good server performance, or terminate the subscribers' accounts without any notice.

UNLIMITED WEBSITES:

Host4ASP.NET allows subscribers who chose the Business Plan to create unlimited websites on their hosting accounts.

BACKUPS

For its own operational purposes and efficiencies, Host4ASP.NET backs up data on own servers from time to time. However, it is not the company's duty or obligation to do so under the Terms. IT IS SUBSCRIBERS' RESPONSIBILITY AND DUTY TO BACK UP SUBSCRIBERS' DATA AND FILES ON HOST4ASP.NET SERVERS. UNDER NO CIRCUMSTANCE WILL HOST4ASP.NET BACKUP SUBSCRIBERS' DATA OR FILE AND TAKE RESPONSIBILITY FOR ANY DAMAGE OF ANY KIND UNDER ANY LEGAL THEORY FOR LOSS OF SUBSCRIBERS' FILES AND/OR DATE ON ANY HOST4ASP.NET SERVER.

The Basic, Advance and Business Plan respectively support 5,000/10,000/50,000 inodes. Host4ASP.NET will not attempt to back up sites respectively built with Basic, Advance and Business plan and coming with 1,500/3,000/10,000 inodes or taking up 1GB/2GB/10GB.

Individual Information

Customer has the responsibility to provide us with real individual information, including name, email, address, phone number, etc. Our staffs keep communicating with you through email or phone about the service. To make the communication smooth and easy, you have to provide us with true contact information. If you provide us with invalid information and we cannot contact you immediately when there are any issues happening, we have no responsibility for any interruptions or damages. We declare that each customer's individual information has been encrypted, and we make a commitment to protect the information from leaking and losing.

Third Party Services and Products

Host4ASP.NET offers certain services and products from third-party providers. The third party providers have the right to set discounts, promotions and special offers of their services and products. We have no responsibility for the problems on the service quality and usability as well as the timeless of the services. Customer takes full responsibility for any problems of the service purchased from the third party. Host4ASP.NET will remind customer to renew the information about third party services and products by sending email. Note that customer should know that all the third party services and products are non-refundable.

Agreement Termination

Agreement Is Terminated by Company

  • Terminated by the company in the event of nonpayment by the customer;
  • Terminated by the company at any time, without notifying the customers, if in the company's discretion and judgment, customer is in violation of any term or condition of this Agreement, related agreements and/or Acceptable Use Policy.
  • Terminated by company after refunding customers a refund.

Agreement Is Terminated by Customer

If you want to terminate the agreement, you need to notify the company, prior to the end of the Initial Term or any Term thereafter.

  • You shall be responsible to pay for all fees and charges occurred prior to the effectiveness of such cancellation.
  • Company may but is not obligated to all the fees you have paid for your hosting services for the full months remaining after the effectiveness of cancellation. You shall know and agree no partial month fees shall be refunded. Besides, the fees for any additional services, third-party services and products and setup shall not be refunded.
  • Any cancellation shall be effective thirty days after receipt by the company, unless a later date is specified in such request.

Company May Terminate the Agreement Without any Penalty

  • If services are prohibited by any applicable law or are impractical or unfeasible for any legal, technical or regulatory grounds, company reserves the right to terminate the Agreement with giving customers as much prior notice as reasonably practicable.
  • Company can immediately terminate the Agreement once finding customers' website, services or site content violate any term or condition of company, including the Privacy Policy, Domain Policy, and so forth. Besides, if customer's use of services disrupt s our network, company shall not refund any of the fees you have paid for the hosting service, let alone the fess for addition services, third-party services and products and domain name. Further, you shall be responsible to pay all charges for all services for each month remaining in the Term.
  • If the Agreement is terminated for any other reason whatsoever, neither company nor the customer shall have any rights or responsibility under this agreement.

Cancellation Policy

Service cancellations and refunds. Company offers 30 days money back guarantee for new hosting account registrations to ensure customers can put their money in safe hands. The 30 days money back guarantee shall be subject to the following terms and conditions:

Nonrefundable Fees

Fees paid by subscribers in connection with the purchase of SSL certificates, domain privacy, domain names, daily automated backup, SSD, dedicated IP and any other additional service are nonrefundable. In addition, services and products from any third party providers are nonrefundable.

What's more, if you purchased an SSL certificate from other providers and paid us $30 for installing the certificate, the fees you paid for SSL certificate installation are nonrefundable. Besides, if you have selected any additional service or service from third party, not all your money will be refunded. Then, 4% of all fees you paid will be deducted as the fee for using PayPal service and credit cards.

Our Business service comes with free domain name, free auto backup, free SSL certificate, free dedicated IP, and free site migration service for 2 sites. If you terminate your Business hosting account after signing up, fees for the all free additional services will be deducted from your refund.

Cancellations within First 3 Days of Registration

In the event Subscriber cancels the Services within three (3) calendar days of registration, Subscriber will receive a full refund of all fees paid in connection with the registration upon request, with the exception of any Nonrefundable Fees.

Cancellations After 3 Days Before 30 Days

In the event Subscriber cancels the Services after the expiration of three (3) calendar days, but prior to the expiration of thirty (30) calendar days, Subscriber will receive a refund of prorated fees paid in connection with the registration without the fees for 1-month hosting service, with the exception of any Nonrefundable Fees, subject to the following additional mandatory reductions:

  • Domain Names: If subscriber registers any domain names in connection with the registration, subscriber's refund will be reduced by the fees of the domain name. Subscriber will retain full ownership and control of any such domain names.
  • Domain Privacy: If subscriber registers any domain names with the domain privacy protection, subscriber's refund will be reduced by the price of the domain privacy. Therefore, different amounts of money will respectively be reduced in the case you have purchased the 1-year, 2-year and 3-year billing plan with domain privacy protection. Subscriber will retain full ownership and control of any such domain names.
  • Dedicated IP: Any fees paid by subscriber for the purchase of any dedicated IP addresses will not be refunded. Therefore, different amounts of money will respectively be reduced in the case you have purchased different amounts of dedicated IP address.
  • Daily Automated backup: Any fees paid by subscriber for the purchase of daily automated backup will not be refunded. Therefore, different amounts of money will respectively be reduced in the case you have purchased the 1-year, 2-year and 3-year billing plan with the daily automated backup.
  • SSD: SSD hosting performance is 3.5 times higher than the usual one. Any fees paid by subscriber for the purchase of SSD will not be refunded, which means different amounts of money will respectively be reduced in the case you have purchased the 1-year, 2-year and 3-year billing plan with the SSD disk.
  • SSL Certificate: Any fees paid for SSL certificates will not be refunded. Therefore, different amounts of money will be reduced in the case you have purchased different amount of SSL certificate.

Cancellations After 30 Days

Subscribers may cancel their services at any time, before or after automatic account renewal. Note that the company offers 30 days money back guarantee, so that if subscribers cancel their services after 30 days of registration, all the fees they paid for hosting service, additional services, third-party services will not be refunded.

Notice of Cancellation

Subscriber must direct all cancellation requests to Host4ASP.NET via live chat. The cancellation request must include verification of ownership of the hosting account and/or domain(s), as determined by Host4ASP.NET. Subscriber must also confirm to Host4ASP.NET that all emails, files, and databases are preserved and backed up somewhere other than Host4ASP.NET server space.

Money Back Guarantee

Host4ASP.NET offers 30 days money back guarantee, so if customers want to cancel their accounts within the first 30 of registration and plan to ask for a termination immediately, they are able to get their money back. No matter you paid for your hosting package via credit card or PayPal, you are able to ask for a refund. Note that the fees of setup, dedicated IP addresses, new domain name registration, domain privacy, SSD, daily automated backup, SSL certificate and other third party services and products are nonrefundable. Besides, refunds will not be given to accounts that have been cancelled or suspended because of the abuse of our services based on our Terms of Service or acceptable use policy.

In addition, if you want to cancel your account after the refund deadline, you are not allowed to ask for a refund. What's more, you need to pay the fees caused by exchange rate movements and the using credit card and PayPal service. The money back guarantee doesn't change even the term or plan is renewed or updated. You are capable of asking for a refund within the first 30 days by sending us an email or starting a live chat.We will refund your money to your payment account within 15 workdays(Monday to Friday).

Fraud Prohibition

Host4ASP.NET prohibits any frauds in the transaction. If we find that customer fraudulently use credit card or PayPal payment, we have the right to report those acts to government or law enforcement authorities and some other organizations. For the third party services and products that customers submit to, Host4ASP.NET has no responsibility for any damages that customer or third party providers should sustain.

Price Adjustment

Host4ASP.NET reserves the right to adjust the price for any products and services. We will inform you the latest information about the price adjustment. It is your option to renew our website to view the new pricing information or check the notification sent/posted by Host4ASP.NET.

Waiver

No waiver of rights under this Terms of Service. There is no failure or delay by customer or Host4ASP.NET has the right to act as a waiver of this Terms of Service. Once purchasing our service, customer shall agree and fulfill all the terms of this Terms of Service.

Disclaimer

Host4ASP.NET has no responsibility for any damages to your website caused by your private wrong. We declare that we are only responsible for the data loss caused by wrong deliveries, delivery failures, delays, service interruptions as well as the misoperation resulting from Host4ASP.NET or our staffs. Check the limited warranty as below.

THE SERVICES ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. NONE OF HOST4ASP.NET, ITS PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, SHAREHOLDERS, DIRECTORS, AFFILIATES, AGENTS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE ("HOST4ASP.NET PERSON") MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT HOST4ASP.NET PROVIDES. NO HOST4ASP.NET PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE SERVICES. HOST4ASP.NET IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S USERS VIA THE SERVICES PROVIDED BY HOST4ASP.NET. NO ADVICE OR WRITTEN INFORMATION GIVEN BY ANY HOST4ASP.NET PERSON, WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE.

Limitation of Liability

IN NO EVENT WILL HOST4ASP.NET ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SERVICES, OR ANY USER CONTENT, USER WEBSITES OR OTHER MATERIALS ACCESSED OR DOWNLOADED THROUGH THE SERVICES, EVEN IF HOST4ASP.NET IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, HOST4ASP.NET LIABILITY TO YOU, OR ANY PARTY CLAIMING THROUGH YOU, FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID. THIS IS AN AGGREGATE LIMIT. THE EXISTENCE OF MORE THAN ONE CLAIM HEREUNDER WILL NOT INCREASE THIS LIMIT.

Terms of Service Revision

Host4ASP.NET revises the right to revise, amend, or modify this Terms of Service in any circumstances and at any time. For any revision, amendment, or modification of this Terms of Service, we will provide you with prior notification in time. We encourage you to keep reviewing this page more often than not.